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Returns Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. 

RETURNS 
All returns must be postmarked within 1 day of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS 
To return an item, place the item securely in its original packaging and proof of purchase, and return to the following address:

Tender Cut Meats
Kmart Plaza, Patrick’s Road,
Arana Hills, Brisbane QLD 4054


REFUNDS 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 1 day from the receipt of your item to process your return. 

EXCEPTIONS  
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.         

QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@tendercutmeats.com.au